Supporting our customers with creative power solutions
Trust us to solve your cable and harness needs
Trust - verb - /trʌst/ - Believe in the reliability, truth, ability, or strength of.
At CPS, we're more than just a manufacturer; we're your trusted partner in custom cable and harness assembly solutions.
Our unwavering commitment to exceptional customer service begins with our ability to say "yes" and consistently deliver on our promises. We understand that every client is unique, which is why we take the time to get to know you, your market, and the driving force behind your business.
By forging a deep understanding of your needs, we tailor comprehensive manufacturing solutions that ensure your satisfaction, time and time again.
Why Choose CPS?
As a self-funded company, we have the autonomy to make decisions quickly based on your individual needs, without the burden of red tape.
Integrity is at the core of everything we do. We prioritize honesty, openness, and respect in all our interactions, ensuring that we always deliver on our promises.
Simplicity in Service
Our mission is simple: to exceed your expectations at every turn. We prioritize your best interests in every decision we make, keeping our processes streamlined and straightforward.
Our dedicated team is passionate about problem-solving and committed to providing you with a worry-free experience, every step of the way.
With a track record of industry recognition and awards, including the prestigious Shingo Prize, our leadership team is dedicated to delivering manufacturing excellence.
We invest in building lasting relationships with our clients, focusing on sustainable processes and practices that ensure mutual success for years to come.
What we think great customer service looks like...
At CPS, we're constantly striving to eliminate points of frustration for our customers. We welcome your feedback and actively encourage you to share any areas where we can improve your experience.
Together, we can transform aggravation, grief, and confusion (AGC) into opportunities for improvement, ensuring that your experience with CPS is always exceptional.
Resolving Design Issues
A potential customer identified a latent quality problem where 1 out of every 5 of their complex harness assemblies were failing during installation.
The root cause was identified and a robust solution was suggested. Within 2 weeks all impacted products were repaired with no impact on the customers’ delivery schedule.
Rapid Production Response
A new customer was 2 months behind on deliveries. Their current supplier’s delivery and quality performance was causing them to miss commitments. They asked if we could help them.
Within 2 months shipments were leaving our facility on a weekly basis and the customer’s backlog was eliminated.
A customer approached us with a legacy product that hadn’t been built in several years. Their internal documentation was incomplete and less than accurate.
Collaboratively, we updated prints and bills of materials (BOM), allowing the customer to focus on their future endeavors while entrusting the legacy product to us.
Production Systems that Succeed
A customer's direct-to-business product line, though simple, comprised thousands of variants. Struggling to meet customer demand, they faced challenges including excess inventory, extended lead times, and dissatisfied customers.
We cut their fulfillment time down to under 10 minutes.